4、Sensitivity and product capacity
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Remark:
一、All quotations above excluding the tax,the quoations are valid for 15days.
二、Products are guaranteed for one month replacement and one year for free charge repair and maintenance for life.
三、Warm tips:It is danger to buy goods online,the strength and production capacity of the manufactures are as guanrantees for your regular usage.Please do not buy it from private person or fake companies!
Letter of commitment of service of Metal Separators
· We always keep the service tenet consistently as:service customers with hear and soul and customers are moved by our services.We consider carefully of each need of the customer,provide professional and standard one-stop characteristic services including consulation、products and technical supports.
一 Service pre-sales
Provide product information and details and a live demonstration;
Provide product technology consultation/share information;
design application programs and provide technical guidance for the ustomers for free.
二 Service on-sale
Ensure the delivery safty and quick delivery;
provide comprehensive products technical training guidance and practical experience;
Help to solve the technical problems which may occur(as such site environment,requirments for the pass through and location setting etc);New customers can get discount of 99% with old
customers letter of introduction(should be with comany chop from old customers)
三 Services after sales;
prompt responce:hotline all day、fax support、reply within 4 hours and provide the solutions with 8 hours;
One month for replacement:All can be replaced becasue of the quality problems(not human damage)within one month purchase;
One Year:we provide free charge maintenance services for the products purchased within one year;
Maintenance for life:We always provide technical consulation,technical training,and products upgrades etc to the customers;
Regual inspections;we will send techincians to make door and door service inspections,ensure the regular usage for the customers.
Specially Tailored;We can design and produce separately according to the special situations;
Technical support:Customers can call my phone in 24 hours if any problems when using.Will ensure your problems will be solved in time and well.
“one-stop”service:we will make different ways such as (phonecall、fax and online and onsite guidance)to solve the problems of the customers effectively whenever.
Old for new services:all old customers can get the service old for a new one with purchase contact.
Expanding services;we undertake technical support and after service for all domestic and imported metal separators and metal detectors.
